Privacy Policy


Last updated: [28/02/2026]


Introduction


Active TeleCare Solutions Limited ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.


Information We Collect


Personal Information


We may collect personal information that you voluntarily provide to us when you:


  • Contact us through our website
  • Request information about our services
  • Subscribe to our newsletter
  • Use our telecare services

    • This information may include:


  • Name
  • Email address
  • Phone number
  • Address
  • Health information (for service users only)

    • Automatically Collected Information


    When you visit our website, we may automatically collect certain information about your device, including:


  • IP address
  • Browser type
  • Operating system
  • Access times
  • Pages viewed

    • How We Use Your Information


    We use the information we collect to:


  • Provide and maintain our services
  • Respond to your inquiries and requests
  • Send you updates and marketing communications (with your consent)
  • Improve our website and services
  • Comply with legal obligations
  • Protect against fraudulent or illegal activity

    • Data Security


    We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.


    Your Rights


    Under data protection law, you have rights including:


  • The right to access your personal data
  • The right to rectification of inaccurate data
  • The right to erasure of your data
  • The right to restrict processing
  • The right to data portability
  • The right to object to processing

    • Contact Us


    If you have any questions about this Privacy Policy, please contact us at:


    Active TeleCare Solutions Limited

    Email: [email]

    Phone: [phone]

    Address: [address]


    Changes to This Policy


    We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.